Marine Rescue Hervey Bay (MRHB) is available to assist mariners in times of need and your membership helps us to undertake this role.

Please read these terms and conditions associated with your membership carefully.

VMR Hervey Bay Inc. Membership Terms and Conditions

  1. Vessel including jet skis must be registered in your name, used for private purposes and be seaworthy. Smaller vessels, kayaks etc may also apply for membership.
  2. Assistance benefits are for your nominated vessel/s only. Assistance is not a substitute for vessel insurance. If you lend or hire out your boat you are responsible for any costs over and above your entitlement. Assists within the Marina complex are counted against your entitlement. Vessels not listed under your membership are not covered.
  3. A 48 hour waiting period exists for assistance following on-line application.
  4. You must inform MRHB of changes to your membership details within Thirty (30) days.
  5. The decision to provide services/assistance will be at MRHBs discretion
  6. Assistance exclusions include vessel ineligible, supply of spare parts, general mechanical repairs and transport of passengers beyond safe carrying capacity of our vessel. Transport of pets and equipment is at MRHB discretion.
  7. Membership is valid for one year unless otherwise stated. A renewal notice will be forwarded prior to the expiry date.
  8. Membership fees are set at the MRHB annual general meeting in September and are reviewed annually. Services are provided subject to payment, membership benefits and limits of your membership option. Any increase in fees will be applied on renewal.
  9. All tows are limited to the MRHB area of operations. Outside the prescribed area MRHB may assist but any services provided could incur additional costs or expenses.
  10. Where requests for assistance are cancelled by you, you are liable for any engine running time costs incurred by the VMRHB assist vessel from the time it leaves base prior to the cancellation until the time it returns to base. If requested assistance at the scene is declined by you, or if MRHB determines it will not be able to provide assistance, MRHB is obligated to inform the Water Police of your predicament and location.
  11. Additional or extra costs such as Marina fees etc associated with any assistance provided will be your responsibility.
  12. Entitlements not used in any membership year are neither transferable nor portable to the following year.
  13. Except for any rights that you are entitled to by law, MRHB accept no responsibility for any damage to your nominated vessel/s, or other vessels or property, including (without limitation) while in the care of MRHB. MRHB will not be liable for any indirect or consequential loss, including loss of income or any other expenses, or damage that arises from providing, or failing to provide, any assistance. You or the on board skipper must sign and date the permission to tow/indemnity form
  14. Insurance coverage cost and risk are entirely your responsibility in all circumstances and you agree to indemnify MRHB against any loss, damage or claims.
  15. No assistance fees or other fees paid to MRHB are refundable under any circumstances.
  16. If your membership is not renewed by the end of your current membership year, you are then deemed to be a non-member.
  17. Invoices for services provided are payable within FOURTEEN (14) days of the date of invoice. Interest accrues at an amount of 2.5% compounding per calendar month on any balance outstanding after the due date of payment. Failure to pay may result in forfeiture of your vessel under law to recover costs.
  18. Reciprocal rights are available for member’s vessels from and to VMR Bundaberg, VMR Round Hill and VMR Gladstone ONLY. There are no reciprocal rights with any Coastguard flotilla at this time. Costs incurred are paid by you to the assisting Squadron, and you may seek reimbursement to your membership limits from MRHB on presentation of your receipt.
  19. MRHB will normally not be involved with any retrieval involving a vessel only (salvage). Recovery of vessels is optional as MRHBs priority is saving lives at sea. Any requests for salvage-type assistance are solely at the discretion of the MRHB Commodore.
  20. Any assistance is subject to weather conditions and safety of the MRHB vessel and crew. The MRHB skipper can abort the assist at any time they deem the situation to be unsafe or unduly dangerous. In the event an assist is aborted, costs still apply for rescue vessel engine time incurred on your behalf.
  21. MRHB reserves the right to alter, cancel or extend any services at any time.

PLEASE ENSURE ALL YOUR DETAILS ARE CORRECT AND UP TO DATE.